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Shipping rates are shown when you take an item into the shopping cart and enter your address. You do not need to complete an order to see the freight rates.
We do our best to keep shipping costs to a minimum by absorbing what we can.
Heavy items may incur additional freight charges, based on courier rates. We will always notify you if there is an issue and offer a full refund or arrange alternative delivery options.
All strings and accessories will be shipped with tracking via courier or Australia Post. Other items including guitars and amplification equipment will be shipped using our courier service providers, with a tracking number and signature on delivery. Please note that all instruments, amplifiers and large items will require a signature on delivery. We cannot give authority to leave an item without a signature
Occasionally, due to issues with delivering to remote or unusual destinations, we aren't able to offer shipping. We reserve the right to cancel an order if freight costs are exessive. We will always notify you if there is an issue and offer a full refund or arrange alternative delivery options.
Using Studio 19 Rental for purchases will incur a freight charge, we will notify you of the freight after approval
Its a vast country and unfortunately freight costs have increased significantly. If we see an issue we will contact you to discuss and we will always offer a full refund.
Feel free to contact us if you have an inquiry regarding freight